|
When does my subscription begin?
We will process your order promptly. We ship through the U. S.
Postal Service, using their bulk mail service. Your subscription
will begin with the current published
issue of the magazine. If you would like your subscription
to begin with the next issue, please let us know at the time
of your order.
If you have not received your first issue from us within ten weeks
(published bi-monthly), simply email
customer service or call our customer service number,
724-924-4404, from Monday to Friday, 9:00 AM to 5:00 PM, Eastern
time, and a representative will be happy to assist you.
I'm moving. How do I change my address?
Please keep in mind that we need at least six to eight weeks notice
to make certain that your magazine arrives on time at a changed
address.
To change your address via email: Please email
customer service with both your old address
and your new address and the approximate date of your move.
To change your address by mail: Send us your old address, preferably
by attaching your label, and your new address. Please be sure to
include the effective date of your address change. Mail to:
Learning Through History Change of Address
P.O. Box 1858
Cranberry TWP PA, 16066-0858
Missed an issue because of a move:
We can not
replace missed issues of Learning Through History because
of a change of address address.
It is too costly for us to do so. We will replace
a missed issue for $4.50 including
shipping. Please contact customer
service for information on how to take advantage of the
"subscriber moved replacement offer". Address changes that we
are notified of prior to the ship
date of an issue will be honored if the current issue is shipped
to your old address. We hope you understand this policy.
How can I renew my subscription?
We always want to provide our customers with continuous service;
therefore, we send renewal notices to you via email or mail prior
to the end of your subscription, just to be sure that you have ample
time to renew. You can reply to one of these notices or you can
renew online.
To renew your subscription by telephone, please call 1-888-852-1751,
from Monday to Friday, 9:00 AM to 5:00 PM, Eastern time.
To renew online, click
here.
My issue never arrived
or was damaged.
If it is several weeks after the cover date and you still have
not received your issue or it was damaged in the mail, send an email
explaining the problem to customer
service and request a replacement issue. We will investigate
the problem and send you another copy.
|